Frequently asked questions:

  • Q: Why should I choose LDMS over other music servers?
  • A: Peace of mind, 7-year warranty and industry leading after sales support & remote assistance, just ask our customers.
  • Q: Is the equipment upgradable?
  • A: LAL offers an upgradable platform with environmental sustainability in mind, so you don’t have to worry about selling and buying a new model every year, plus our customers get free upgrades and tweaks whenever we develop something that further improves sound quality.
  • Q: Where can I listen to a LucasAudioLabs product?
  • A: We have showrooms throughout the UK and attend most audio shows in Europe.
  • Q: Will it work with my XYZ DAC?
  • A: Our server can work with any DAC, we also offer an S/PDIF output as an option for greater retro compatibility. S/PDIF upgrade is also available as a retrofit for our older music servers.
  • Q: How do I know it’s the right choice and will work in synergy with my system?
  • A: We have done endless and painstaking validation of the LDMS server on many different and exotic systems, so it will work well and deliver ultimate performance for someone with 45 / 2A3 single ended monoblock paired with high efficiency loudspeakers, as well as someone with ML33 2000W per channel and power hungry and difficult to drive giant loudspeakers.
  • Q: Which server/streamer is right for my needs?
  • A: Contact us by email or phone for advice and a bespoke experience
  • Q: My music room doesn’t sound right, can you help me?
  • A: We can provide advice and carry out the following services: room treatment, installation and improvement of LAN infrastructure, external grounding installation and other audio related optimisations.
  • Q: but isn’t it all ones and zeros and parity checked? So how can it sound any different to my (insert XYZ or any DIY or budget digital source here)?
  • A: of course if you have the skill you should build and program your own, but by looking solely at the narrow spectrum of protocol design and limited transport mechanics, assuming It’s all the same from start to finish is the biggest misconception of digital audio, there are a lot of factors influencing and affecting the sound differently, reach out for a dialogue or demonstration. We can easily and confidently demonstrate that the same software will sound different on desktop, laptop and dedicated machines of varying quality and design, in fact even if you mimic our hardware you won’t come anywhere near the final sonic effect.